Technology Supports

Technology support that keeps your systems running

From production issues to regular updates, our support team looks after your applications, cloud and data platforms, so your business never slows down.

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What we offer

Technology Supports services

Application support

L1, L2 and L3 support for web, mobile and enterprise applications.

Maintenance & updates

Bug fixes, security patches, upgrades and small enhancements.

Cloud & infrastructure

Monitoring, backups and performance tuning on AWS and Azure.

SAP support

Functional and technical support for SAP modules and users.

Database support

Health checks, tuning, backups and recovery for your databases.

Security monitoring

Vulnerability checks and quick response to security alerts.

Process

How support works

  1. 01

    Assess

    We study your systems, current issues and support needs.

  2. 02

    Plan

    We agree response times, support hours and escalation steps.

  3. 03

    Support

    Our team resolves tickets and keeps you updated.

  4. 04

    Improve

    Monthly reports and fixes that stop issues from coming back.

Technologies we support

Java.NETPythonReactNode.jsSAPAWSAzureSQL ServerPostgreSQLPower BI

Why TECH EMC

  • Clear response times agreed upfront
  • Support hours that suit your business
  • Engineers who know your system, not a call centre
  • Monthly reports on issues and fixes

Need technology supports support?

Tell us your requirement and we will get back to you within one business day.

Contact us